Delighting Global Customers — Innovating on Behalf of Customers with Language AI

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Delighting Global Customers — Innovating on Behalf of Customers with Language AI
Track: Global Business | GB6 |   Everyone |
Thursday, June 13, 2019, 10:15am – 11:00am
Held in: B
Presenter:
Udi Hershkovich - Amazon

In this session we will explore three customer touch points where Amazon helped its customers work back from their customers and innovate and transform their customers’ experiences. We will show how language and speech AI services can drive faster export of and localized access to rich media, enable localized customer engagement and understand the voice of the global customer.

Takeaways: Attendees will learn how language and speech AI technologies can transform the way we run a global business today, enabling scale and creating new value for global customers.