MicroTalk: Building a Scalable Linguistic Testing Process

Track: Inside Track | IN4 |   Intermediate | SPLIT SESSION |
Thursday, November 7, 2019, 4:30pm – 5:15pm
Held in: Crystal
Tom Boerger - Google
Host: Ben Cornelius

Language quality assurance (LQA) has traditionally been performed by in-house linguists running test cases on devices. However, in recent years the scale of products and localization activity have strained our ability to perform LQA via this small, in-house operation. Challenges such as device distribution and management, technical support for distributed linguists, as well as the need to cover a growing list of languages, have forced us to look for new ways to run localized product testing at a larger scale. In this presentation we will share how we’re testing products at a scale not previously possible and with potential to hopefully cover ever-changing needs moving forward.
Takeaways: Attendees will learn about a large-scale approach to in-context linguistic quality review.