Multilingual Customer and Employee Experience: Everything, Everywhere, All at Once

Track: Sponsored Session | SS7B |
Thursday, June 8, 2023, 1:30pm – 2:10pm
Held in: High Live 2
Konstantin Savenkov - Intento 
Johan Sporre - IKEA Retail (Ingka Group) 
Giulia Tarditi - Revolut 
Antonina Vasyukova - Playrix

In this panel discussion, Intento will bring together language industry leaders from different industries to share their experiences spreading language accessibility throughout their organizations with multilingual experiences for their customers and employees. The panelists will share tips and cautionary tales about their foray into multilingual customer experience and employee experience. The aim of the panelists will be to encourage others to take the leap into real-time machine translation (MT) from their comfy, translation management system-focused MT armchairs.