This workshop will include interviews with localization industry professionals who will share some of their experiences that improved their cultural intelligence across multiple countries. We will examine five basic cultural scales that have the biggest impact on your cultural intelligence and effectiveness in the workplace: equality/hierarchy, direct/indirect communication, individual/group orientation and risk/caution aversion. Considering these five scales we will look at how cultural intelligence can be developed across organizations and what it means to be culturally intelligent in any country. These interviews will be interspersed with discussions that aim to further explore each participant’s experiences and challenges. And finally we will share activities that will enable attendees to facilitate further discussion with their global teams when they return home.
Cross-cultural Communication – Developing Cultural Intelligence