Helena Shih Chapman is the IBM globalization executive. She has extensive experiences in various areas at IBM. Helena spent a short stint managing the worldwide market intelligence operation and an internal open source bazaar for IBM’s software division. She also has a deep development background with hands-on development experience with the International Components for Unicode. Before joining IBM, Helena worked at Taligent, Dataware and Apple. In her spare time, she manages the information security compliance program for IBM Cloud Platform services and is an ISACA certified information security manager.