Ibrahim El-Yakub is a humanitarian worker based in Northeast Nigeria with over six years of experience. He held the position of Shuwa Arab team lead for three years at Translators without Borders before transitioning to the role of chatbot engagement officer as part of the Multilingual Chatbot Team. Ibrahim believes that with technology, effective communication can be improved and language barriers reduced. Ibrahim speaks English, Arabic, Hausa, Kanuri, and Shuwa Arab.