Jon Thorne

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The corona virus pandemic is weighing on us all now – personally and professionally. The LocWorld team is well and we hope you are, also.
Regarding LocWorld42 in Berlin, we are in negotiations with our conference venue, the InterContinental Berlin, and are forced to wait for further developments in Germany before we can make a definitive announcement. Meanwhile, we are investigating opportunities for a virtual and safely-distant way to get together, network and learn. We promise to let you know more as soon as we can. We ask for your patience and understanding.

Jon Thorne

Senior Global User Satisfaction Manager

Jon Thorne is a customer service and operations professional with more than 15 years’ experience in the travel sector. Currently senior global user satisfaction manager at travel search engine Skyscanner, he manages Skyscanner’s multilingual customer support team (based in Edinburgh, Miami and Singapore). Jon is responsible for setting Skyscanner’s global support strategy and for delivering user insights to internal stakeholders.

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