Keith Schengili-Roberts is a DITA specialist at IXIASOFT, DITA evangelist and technical writing nerd. He is also an award-winning lecturer on information architecture at the University of Toronto’s iSchool and Durham College. Keith is an active member of the OASIS DITA Technical Committee and can often be found presenting at conferences, working with customers and researching how DITA is being used then sharing those results with the DITA community. Keith’s popular industry blog DITAWriter.com has become a focal point on DITA resources and best practices.