Lyena Solomon

Lyena Solomon

Director, Globalization and Accessibility

ServiceNow

Lyena Solomon is director of globalization and accessibility at ServiceNow where she is an internationalization product owner responsible for product roadmap and globalization go-to-market strategy. She converts customer challenges into localization capabilities to make ServiceNow products easier to use and available to all. Lyena works with multiple business groups to align globalization with strategic, operational, and local market priorities. She practices a data-driven approach to shaping smart digital experiences in languages other than English and defines measurement framework for globalization impact on company and customer success. She has a strong background in analytics, usability and user experience, web development, digital technologies, and strategy.