Maxim Khalilov is currently head of data science at Glovo, a Spanish on-demand courier service unicorn. Prior to that he was director of applied artificial intelligence at Unbabel, a company disrupting the customer service market with machine translation. Previously, he was responsible for collection and exploitation of digital content for the hospitality market as a product owner in data science at Booking.com. Maxim is also a cofounder of a natural language processing company, NLPPeople.com, has a PhD from Polytechnic University of Catalonia (Barcelona, 2009), an MBA from IE Business School (Madrid, 2016), and is the author of more than 30 scientific publications.