Melanie Heighway leads product localization at Atlassian, managing localization of Atlassian’s range of products including Jira and Confluence. She is a passionate advocate of international customers and enjoys evangelizing localization within organizations. Prior to joining Atlassian in 2019, Melanie managed localization of all content as a one-person team at an Australian startup, Invoice2go. Over the past 15 years, she has worked on both client and language vendor sides in Australia and the UK. Melanie has managed a diverse range of language tasks, including speech and language technology projects, mobilization and management of face-to-face speech and sign language interpreters, and medical device document localization at companies such as Cochlear, Appen, SDL and LanguageLine.