A Localization Institute-certified localization project manager, Robert Shaw has 17 years of content management experience and is based in London. Since graduating from City University of London with a BS (Hons) in business computing systems, his career has to date taken in ebooks, satellite navigation, local radio and rock music. Most recently at OpenTable, the world’s leading provider of online restaurant reservations, he ensures that all content on all websites and mobile apps engages with diners and restaurateurs from all over the world, enabling diners to discover and book their restaurant visits — and restaurateurs to make their restaurants discoverable and bookable.