Rochelle Kopp is founder and managing principal of Japan Intercultural Consulting, an international training and consulting firm focused on Japanese business. She works to help clients increase profitability and employee engagement through improved communication and working relationships in multicultural environments, through seminars, coaching and team-buildings. Rochelle gained firsthand experience of Japanese corporate culture when she lived in Japan and worked at the Tokyo headquarters of a major Japanese financial institution. Since that time, as a consultant she has worked closely with numerous Japanese companies of various sizes and in a wide variety of industries, including many of Japan’s most prominent firms. Rochelle is the author of The Rice-Paper Ceiling: Breaking Through Japanese Corporate Culture, The Lowdown: Business Etiquette Japan, the upcoming Creating Engaged Employees in Japan and Valley Speak: Deciphering the Jargon of Silicon Valley, as well as over 25 books in Japanese. She holds a BA in history from Yale University and an MBA from the University of Chicago’s Graduate School of Business.