As director of localization, Teresa Marshall is leading the research and development localization team and is responsible for the localization of all salesforce.com platform offerings. She gained her localization experience by working at a number of Silicon Valley companies, including Google and PGP Corporation. During her tenure at Google, she led Google’s localization team as acting manager for localization and global content, and later the newly formed localization operations team, focusing on process and tool design as well as vendor and quality management. In 2009, Teresa joined salesforce.com as the senior localization manager to lead the research and development localization team. Since 2009, she has been the organizer and co-host of the LocWorld Unconference in Silicon Valley. In addition, Teresa is an adjunct member of the faculty at the Monterey Institute of International Studies, and teaches in the translation and localization management program of the Graduate School of Translation, Interpretation and Language Education. She earned her bachelor’s degree in technical translation from the Fremdspracheninstitut Munich and holds a master’s in translation and interpretation as well as a certificate in translation teaching from the Monterey Institute of International Studies.