Jon Ann Lindsey works with writers, editors and researchers to create clear, friendly Help Center content for Google users worldwide. She mastered explanatory writing as a newspaper reporter and editor, then moved online to the front page of Yahoo! when it was the number one site on the internet. Later, at PayPal, Jon Ann got her first exposure to writing for translation. She is inspired by the fact that for billions of people, online Help is the only direct contact they have with Google. Jon Ann’s team strives to solve problems in easy-to-understand language, no matter where users are in the world.
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