Madalena Sánchez Zampaulo is not like most language service company owners, she is actually a translator herself. With a background in project management, and her translation and interpreting experience, Madalena opened Accessible Translation Solutions (ATS) in 2010 and has maintained her own freelance practice throughout the years. Doing so allows her to fully understand the needs of both the client and the translation team. Madalena holds a BA in Spanish from the University of Southern Mississippi and an MA in Spanish with an emphasis in linguistics from the University of Louisville. She is a Spanish- and Portuguese-to-English translator, and is certified in Portuguese-to-English by the American Translators Association (ATA). She currently serves as ATA president-elect, chair of the Governance and Communications Committee, and conference organizer for ATA61 and ATA62. Madalena is also a consultant for the University of Louisville Graduate Certificate in Translation.