Richard Hamilton is publisher at XML Press. He began his career at Bell Laboratories developing computer software and has worked at AT&T, Unix System Laboratories, Novell and Hewlett-Packard in jobs ranging from software development to product management to documentation management. In 2008, Richard founded XML Press, which is dedicated to producing high-quality, practical publications for technical communicators, content strategists, managers, marketers and tools builders. He is the author of Managing Writers: A Real-World Guide to Managing Technical Documentation.