Samantha Henderson is a Senior Director of Customer Services at Welocalize, who brings ten years of experience in the language services industry to a role that focuses on the creation, development and optimization of localization programs for the world’s leading technology and software companies. Focusing on innovation to drive continual improvement and change, Samantha keeps pace with industry trends in production processes, tools and resource models to deliver tailored solutions for clients whose needs are constantly changing and evolving. She has managed global production teams in New York, London and San Francisco, and graduated with an MA in translation and interpretation from Heriot Watt University in Edinburgh, United Kingdom, with secondments at both l’Institut Libre Marie Haps in Brussels and the Universidad Pontificia Comillas in Madrid.
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