Tyler Balding is the Senior Quality Assurance Director at KnowBe4, where she builds and scales systems that enable complex operations to run smoothly. With extensive experience in eLearning, she specializes in streamlining workflow processes and leads a dedicated QA team. Her focus remains on ensuring all course content meets the highest standards for excellence and universal accessibility. Tyler holds a degree in foreign languages with a specialization in Spanish and a minor in business from the University of Alabama at Birmingham.



