The Black Box Doesn't Talk — The Current State of Innovation in the Industry

Track: Professional | TSc3 |
Wednesday, June 9, 2021, 1:30pm – 2:15pm
Held in: Jujama 1
Wojciech Froelich - Argos Multilingual 
Iti Sahai 
Heather Shoemaker - Language I/O 
Giulia Tarditi - Revolut
Moderator: Dave Ruane

Twenty years ago, sales teams in our industry would regularly talk about how everything was black box solutions and the customer didn’t have to worry about how everything worked. Today we are much more educated buyers and we want to know how things work! If you cannot explain how tech (AI) didn’t spot it — you will probably be fired. So what is the state of innovations in our industry? Are they black box or more vocal in nature?